Privacy Policy – Walker Group Companies

Effective date: 29-05-2025
ICO Registration Number: ZA826351

Walker Plant (Yorkshire) Ltd and its group companies (Walker Group Ltd, Walker Builders Ltd, Walker Estates Ltd, and Tripz.uk) are committed to protecting your privacy and handling your personal data responsibly and transparently.

This policy explains how we collect, use, store, and share your information when you interact with us in person, by phone, email, or through our websites.

1. Who We Are

This privacy policy applies to Walker Plant (Yorkshire) Ltd and its subsidiaries. When we refer to "we", "us", or "our", we are referring to this group of companies. For data protection purposes, we are the “data controller” of your personal information.

2. What Information We Collect

We may collect the following personal data from you:

Full name, gender, date of birth, occupation
Contact information (address, phone number, email)
Driving licence details and driving history (accidents, convictions)
Passport or ID documents
Proof of address
Credit/debit card details (encrypted)
Medical data held by DVLA (where applicable)
GPS and telematics data (e.g. speed, location, distance driven)
CCTV footage (on-site only)

3. How We Collect It

We collect information in the following ways:

Directly from you (e.g. during bookings, email enquiries, phone calls)
Via our websites, online forms, or email communications
In person or through written correspondence
Through telematics and GPS tracking in our vehicles
From third-party sources (e.g. DVLA, legal representatives, recruiters, credit agencies)

4. Why We Collect It and Legal Basis

We use your data for the following reasons, in line with the lawful bases under UK GDPR:

To fulfil a contract: To process bookings, deliver services, manage payments, and provide support
To comply with legal obligations: Identity checks, insurance, DVLA compliance
For our legitimate interests: Improving services, ensuring safety, marketing similar products
With your consent: For marketing (only where consent is required)

5. What We Do with Your Data

Your data may be used to:

Process bookings and payments
Verify your identity
Respond to enquiries or customer service requests
Manage vehicle use and safety
Send service updates or marketing (with your permission)
Maintain internal records and comply with legal requirements
Conduct employment application processes
Monitor website usage and detect unauthorised use

6. Sharing Your Information

We may share your information with:

Government agencies (e.g. DVLA, HMRC, BVRLA)
Insurance companies, banks, and credit reference agencies
Professional advisers (e.g. lawyers, auditors)
IT and marketing service providers under contract
Public safety organisations (where reasonably necessary)
Where legally required to do so

We never sell your data.

7. Data Retention

We retain personal data for as long as necessary:

For invoiced transactions: minimum 6 years (as required by law)
For vehicle tracking and telematics: based on operational needs
For marketing: until you unsubscribe or withdraw consent

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure storage.

9. Cookies

Our websites use cookies to enhance your experience and help us understand visitor behaviour. You can manage cookie preferences through your browser settings.

10. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccuracies in your data
Request deletion (in certain circumstances)
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any of these rights, please contact us using the details below.

11. Contact Us

The Managing Director
Walker Plant (Yorkshire) Ltd / t/as Tripz.uk
Ashlar House
230 Cumberworth Lane
Denby Dale
HD8 8PR
Email: getaway@tripz.co.uk